CalChop
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CalChopAI
Support
Need a hand with CalChopAI? The quickest way to reach us is the chat inside the app. You can also email us, and we will get back to you by email.
Chat with us in the app
Open CalChopAI and go to the Profile tab.
Tap Help & Support.
Write your message. Our reply arrives in the same chat, and we send you a notification when it does.
Email us
Write to
[email protected]
. If it is about your account, send it from the email address you signed up with so we can find it.
Subscriptions and refunds
Cancel or change your plan in your App Store or Google Play subscription settings. Deleting the app or your account does not cancel a subscription.
Moved to a new phone or reinstalled? Open the app, go to the plans screen and tap Restore purchases.
Refunds are handled by Apple and Google under their own policies. If a charge looks wrong, email us as well and we will help you sort it out.
Your account and data
To delete your account, see
calchopai.com/delete-account
.
How we handle your data is in the privacy policy at
calchopai.com/privacy
.
Common questions
How photo scans work, how swallow and palm oil are counted, and the free trial are covered in the FAQ at
calchopai.com/faq
.